Site support

AmbiRad sells its extensive range of products through a network of heating contractors based in the United Kingdom. International sales are conducted through specialist distributors in each of the main centres of the world.

Area Sales Managers are available to give advice and support to your installation teams where necessary. All our Area Managers are experienced in site support and will address any problems relating to the installation or assembly of our equipment.

To arrange for a service engineer to visit your site, please click here

Following commissioning of the system, our Service Department will provide after-sales support to you, our customers. (See section on Group Service Policy).

Group service policy

The AmbiRad Service department consists of a large team of ACS/ACOPS registered Field Service Engineers that cover all AmbiRad, Airbloc, and Nordair Niche products, supported by an internal service team They can be contacted on: 01384 489795

Technical support

Technical support available online via SID (Support Information Database). Click here to ask SID.

The policy of the department is as follows:

Field service

	Provide an efficient after-sales service
	Provide feedback to ensure continuous product improvement
	Improve field engineering support to exceed customer expectations
	Provide support and assistance on site to trade contractors

	Goldflame customers within 48 hours
	Service contract customers within 48 hours
	Other breakdown calls within 5 working days

Recycling information

Under the Producer Responsibility Obligations (Packaging Waste) Regulations 2007, AmbiRad Ltd is obliged to provide the following information to its customers:

	Where packaging can be recycled
	The customer's role in recycling
	The meaning of labels on packaging
	The relevant chapters on packaging in the National Waste Strategies
This information can be found at www.recycle-more.co.uk